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REFUND & RETURNS POLICY

I want a refund or want to return my purchase; what do I do? (After Purchase Product Related Issues)

We do not offer refunds. At this time, we do not offer exchanges, accept returns, or provide refunds. However, our dedicated customer service team is available to assist you with any inquiries or concerns you may have. Please feel free to contact them at support@theoddpro.com.

PAYMENT INFORMATION

Do you accept international credit cards? (Payment Related Issues)

Yes. You can make purchases on our platform using international credit cards, including Visa, MasterCard, and American Express.

Is sales tax applied to orders? (Payment Related Issues)

The application of sales tax charges to orders is contingent upon the regulations of the specific state.

What forms of payment do you accept? (Payment Related Issues)

The Odd Pro (T.O.P.) accepts the following payment methods:

  • Visa Card
  • MasterCard
  • American Express
  • Discover
  • PayPal
  • Apple Pay
  • Google Pay
  • Meta Pay
  • Venmo

Can I buy now and pay later? (Payment Related Issues)

At this time, we do not offer the option to buy now and pay later. To ensure a seamless shopping experience and timely delivery, we require payment for your products at the time of order placement. Thank you for your understanding, and we appreciate your business.

Do you accept wholesale orders? (Before Purchase Product Related Issues)

Yes, we gladly accept wholesale orders for our T.O.P. members. We understand the diverse needs of our customers, and we are more than happy to accommodate large-scale orders for companies, staff events, charity functions, or sponsored events. Our goal is to provide quality products and services that cater to your specific requirements, ensuring a seamless and efficient wholesale purchasing experience.

Shipping and Delivery Information:

We offer various shipping options and provide estimated delivery times for your convenience. Tracking information will be provided to ensure you can easily monitor the status of your order.

Product Return Policy:

While we are unable to accept returns due to maintaining product hygiene and quality standards, our team is here to address any concerns you may have about your purchase.

Privacy and Security:

Your privacy is important to us. We have strict privacy policies and robust security measures in place to safeguard your personal and financial information.

Contact Information:

For any inquiries, support requests, or assistance, please don’t hesitate to contact our customer service team via email at support@theoddpro.com or call us at 866-823-6043. You can also reach us using the contact form on our website.

Terms and Conditions:

Please review our comprehensive terms and conditions for more detailed information about our services, user agreements, intellectual property rights, and other important legal aspects.

FAQs:

For answers to common questions about order status, payment methods, shipping, and more, please refer to our FAQs section on the website.

Customer Reviews/Testimonials:

Check out the positive feedback from our satisfied customers, showcasing our commitment to quality and reliability

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